Returns & Exchanges
At Amandanoviasdress, we want you to feel confident in your special day purchase; if your dress is not the perfect fit, we offer returns on standard-sized items within 14 days of delivery. Please note that custom-made gowns and personalized alterations are final sale and cannot be returned or exchanged.
Initiate Your Request
Contact our customer support team within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the unworn, unwashed dress with all original tags attached into its original packaging to ensure the item remains protected during transit.
Ship the Item
Affix the provided return label or use a tracked shipping service to send the package back to our international distribution center.
Quality Inspection & Refund
Once our team inspects the garment for quality assurance, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing